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Covid-19 Related Policies & Procedures

We have taken enhanced health and safety measures for you, other guests, our animals, and our staff.

What to Expect During your Visit to the Aquarium of Niagara:

  • The Aquarium is operating at reduced capacity to allow visitors to maintain 6 feet of social distancing between groups.
    • Guests are STRONGLY encouraged to purchase timed tickets online ahead of their visit to guarantee entry. The time block on your ticket is the time you must enter the Aquarium. Once you are inside you can stay as long as you’d like.
    • Guests may experience extended wait times before entering the Aquarium due to our reduced capacity.
  • We respectfully ask that all guests over the age of two wear masks while inside the Aquarium, regardless of vaccination status. This is to protect families and those ineligible to receive the COVID-19 vaccine.  Under New York State and federal guidance, vaccinated individuals are not required to wear masks, but we are asking guests to wear masks anyway.
  • Anyone participating in an animal interaction program is required to wear a mask throughout the duration of the program.
  • Physical distancing is recommended and floor graphics will help everyone remain 6 feet apart.
  • Visitors are asked to comply with signage and graphics which detail distancing and foot traffic through the building.
  • Hand sanitizer stations will be found throughout the Aquarium including at the entry, exit, and restrooms.
  • The Aquarium maintains high standards of cleanliness and all high-touch surfaces like windows, railings, restrooms, and elevators will continuously be cleaned and disinfected.
  • If you are experiencing any COVID-19 related symptoms like sneezing, coughing, running a fever, or generally not feeling well, please visit the Aquarium of Niagara on a day when you are feeling better.

The Aquarium of Niagara can no longer enforce mask wearing or social distancing. We recommend that guests assess their comfort level before visiting the Aquarium.

An inherent risk of exposure to COVID-19 exists in any public place where people are present.

COVID-19 is an extremely contagious disease that can lead to severe illness and death.

According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

The Aquarium of Niagara encourages all guests to be aware of current CDC guidance regarding public spaces, and how to keep yourself safe.

Together, we can help keep each other healthy!