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Covid-19 Related Policies & Procedures

We have taken enhanced health and safety measures for you, other guests, our animals, and our staff.

You must follow all posted instructions while visiting the Aquarium of Niagara.

What to Expect During your Visit to the Aquarium of Niagara:

  • The Aquarium is operating at reduced capacity in accordance with New York State requirements.
    • Guests are STRONGLY encouraged to purchase timed tickets online ahead of their visit to guarantee entry. The time block on your ticket is the time you must enter the Aquarium. Once you are inside you can stay as long as you’d like.
    • Guests may experience a bit of a wait before entering the Aquarium due to those capacity restrictions.
  • All guests over the age of two must wear masks for the entirety of their visit.
  • We are unable to guarantee that there will be formal shows and presentations during your visit. This is due to to the state’s mandate  to provide 6 feet of social distancing between groups. Staff will still be feeding and working with animals, and their activities can be viewed from the public gallery.
  • Physical distancing is required and floor graphics will help everyone remain 6 feet apart.
  • Visitors are asked to maintain a one-way flow of traffic in accordance with the floor graphics.
  • Additional hand sanitizer stations will be found throughout the Aquarium including at the entry, exit, and restrooms.
  • The Aquarium maintains high standards of cleanliness and all high-touch surfaces like windows, railings, restrooms, and elevators will continuously be cleaned and disinfected.
  • Acrylic guards have been installed at all registers.
  • If you are experiencing any COVID-19 related symptoms like sneezing, coughing, running a fever, or generally not feeling well, please visit the Aquarium of Niagara on a day when you are feeling better.

An inherent risk of exposure to COVID-19 exists in any public place where people are present.

COVID-19 is an extremely contagious disease that can lead to severe illness and death.

According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

By visiting the Aquarium of Niagara, you voluntarily assume all risks related to exposure to COVID-19.

Together, we can help keep each other healthy!