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Coronavirus Disease (COVID-19) Update

The Aquarium To Reopen After COVID-19 Closure

The Aquarium of Niagara ended its COVID-19 -related closure the week of June 29, 2020 as part of Phase 4 of the NY Forward reopening plan.

The Aquarium will officially open to the general public on Saturday, July 4, 2020 at the summer operating hours of 9am to 9pm. 

In compliance with New York State guidelines, the Aquarium reopened at 25% capacity for both staff and visitors shortly after Governor Andrew Cuomo announced that Western New York was able to enter Phase 4.

The Aquarium is hosting a “soft opening” for Aquarium members and frontline workers in the days leading up to our official reopening. Aquarium members are welcome to visit the Aquarium any day between Tuesday, June 30 and Friday, July 3, 2020. Frontline workers are welcome to visit the Aquarium on Thursday, July 2 and Friday, July 3, 2020.

“After more than 100 days of being closed, you can feel the enthusiasm building as we accelerate into reopening,” said Gary Siddall, Executive Director of the Aquarium of Niagara. “Our organization has walked through this period of affliction and uncertainty with triumph and resilience, and we are now poised to take on the next chapter of reopening with excitement and optimism.”

In order to track and limit visitor traffic, the Aquarium is using a timed ticketing system and strongly encourages guests to purchase general admission passes online ahead of their visit.

A limited number of walkup passes will be available for Aquarium members as well as those seeking to purchase reduced admission passes. This includes visitors using reciprocal benefits from other institutions (ex. Buffalo Zoo members), the military discount, coupons, and the Arts Access Pass.

All guests over the age of two are required to wear masks for the duration of their visit. We ask that visitors follow a one-way directional flow of traffic, remain with their household or group, and limit one group per exhibit. For a full list of what the Aquarium of Niagara is doing to keep visitors safe, please click here.

During the initial phase of reopening, the Aquarium will not be offering access to interactive exhibits, shows, presentations, or animal encounters.

The safety of our guests, staff, and animal collection is the Aquarium’s top priority during the reopening process. Preliminary research shows that fish, amphibians, birds, and reptiles are not at risk for contracting COVID-19, and marine mammals, like the Aquarium’s seals and sea lions are at very low risk of contracting the disease. At this time, there is no evidence to suggest that any animals, including pets or livestock, can spread COVID-19 infection to people.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

By visiting the Aquarium of Niagara, guests voluntarily assume all risks related to exposure to COVID-19. 

The Aquarium is committed to regularly providing updates about travel, preventative best practices, and helpful links to resources to our staff and visitors. If you have any questions about visiting the Aquarium of Niagara or our response to COVID-19, please call (716) 285-3575 or email [email protected]

COVID-19 Relief Fund

As a 501(c)3 non-profit organization, the Aquarium of Niagara relies on ticket sales, programs, events and donations to operate. While we were closed, we lost tens-of-thousands of dollars in essential revenue. Despite this loss, we remained committed to providing the exemplary standard of animal care that earned us accreditation by the Association of Zoos and Aquariums. Animal care is expensive and requires food, vitamins & medications, and complex marine conditions to maintain. Please consider a donation to assist us in the care of our animals and team members. Your support is more critical now than it has been in our nearly 55 years operating as an Aquarium.

Junior Vet Class